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Research Computing Services§

This documentation is maintained by the Research Computing team for the purpose of sharing information about our services, including user guides, service updates and account request and renewal support.


General User Information:


Email Support§

For support for any of our services or to report a problem with any of our computing platforms, contact us at:

We will endeavour to answer queries on any aspect of computing related to your research, whatever your skill level or requirements.

How to...§


We have an online Moodle course "Introduction to the Unix Shell" and infrequently provide a training course aimed at getting users up and running on one of our main clusters. "Introduction to the Unix Shell (Moodle) (UCL users), GitHub-Pages (non-UCL users), additional resources can be found on UCL mediacentral.

We have an online Moodle course "Introduction to High Performance Computing at UCL" aimed at getting users comfortable with using HPC at UCL. "Introduction to High Performance Computing at UCL" (Moodle) (UCL users), UCL mediacentral and search for "HPC" (non-UCL users).

We run some instances of these courses between specified dates with scheduled online tutorial sessions or they can be done self-service at any time.

Please see our Research IT Training page for details of when the taught versions of these courses are run.